Security Operations Center (SOC) Engineer

Information Technology
Altais Health
2100374 Requisition #

About Our Company 

At Altais, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. Doctors today are faced with the reality of spending more time on administrative tasks than caring for patients. Physician burnout and fatigue are an epidemic, and the healthcare experience and quality suffer as a result. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. Come join us as an early member of our passionate and growing team as we change the game for the future of healthcare and enable the experience that people need and deserve.

About Your Team

The Security Operations Center (SOC) Engineer is responsible for activities relating to monitoring and responding to security events. The SOC Engineer receives, researches, triages and documents all security events and alerts as they are received. This individual supports multiple security-related platforms and technologies, interfacing with others within the Security organization, as well as other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third parties and other sources. The SOC Engineer also receives information sharing and analysis center (ISAC) information and is expected to hunt for potential compromise across the infrastructure. 

The SOC Engineer is an involved member of the SOC team. This role must display an in-depth understanding of new trends and technologies related to IT security and compliance and contribute to the company IT security strategy and roadmap.

This position is located in our brand-new Oakland City Center location.

About Your Work:

  • Engineering our core infrastructure to reduce the attack surface of critical services and mitigate the impact of exploits.
  • As an active member of the team, monitor and process response for security events on a 24x7 basis.
  • Plan and execute regular incident response and postmortem exercises, with a focus on creating measurable benchmarks to show progress (or deficiencies requiring additional attention).
  • Stay current with and remain knowledgeable about new threats. Analyze attacker tactics, techniques and procedures (TTPs) from security events across a large heterogeneous network of security devices and end-user systems.
  • Participate in threat modeling collaboration with other members of the security team.
  • Leverage automation and orchestration solutions to automate repetitive tasks.
  • Assist with incident response as events are escalated, including triage, remediation and documentation.
  • Aid in threat and vulnerability research across event data collected by systems.
  • Investigate and document events to aid incident responders, managers and other SOC team members on security issues and the emergence of new threats. 
  • Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships.
  • Share information as directed with other team members and ISACs.
  • Seek opportunities to drive efficiencies. 
  • Manage security event investigations, partnering with other departments (e.g., IT) as needed. 
  • Evaluate SOC policies and procedures and recommend updates to management as appropriate.
  • Adhere to service level agreements (SLAs), metrics and business scorecard obligations for ticket handling of security incidents and events.
  • Partner with the security engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities.
  • Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, databases, wireless security and data networking, to offer global solutions for a complex heterogeneous environment.
  • Maintain working knowledge of advanced threat detection as the industry evolves.
  • Perform other duties as assigned.


The Skills, Experience & Education You Bring:

  • 7+ years of experience with information technology at scale.
  • 3-5 years of information security monitoring and response or related experience.
  • Experience working in a 24x7 operational environment, with geographic disparity preferred.
  • Experience driving measurable improvement in monitoring and response capabilities at scale.
  • Experience working with SIEM systems, threat intelligence platforms, security automation and orchestration solutions, intrusion detection and prevention systems (IDS/IPS), file integrity monitoring (FIM), DLP and other network and system monitoring tools.
  • Knowledge of a variety of Internet protocols.
  • Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively.


You Share our Mission & Values: 

  • You are passionate about improving the healthcare experience and want to be part of the Altais mission.
  • You are bold and curious- willing to take risks, try new things, and be creative.
  • You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
  • You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions, and always tries to do the right thing.
  • You co-create, knowing that we can be better as a team than individuals.  You work well with others, collaborating and valuing the diversity of thought and perspective. 
  • You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.

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