Business Operations
Altais Health
210034K Requisition #

About Our Company 
At Altais, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. Doctors today are faced with the reality of spending more time on administrative tasks than caring for patients. Physician burnout and fatigue are an epidemic, and the healthcare experience and quality suffer as a result. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. Come join us as an early member of our passionate and growing team as we change the game for the future of healthcare and enable the experience that people need and deserve.


About Your Team
Are you looking to build your career in Healthcare Transformation and be part of a growing and dynamic team?  We have got a great opportunity to be part of a start-up business with the resources and leadership of an experienced next-generation clinical and technology services organization.  We believe that people are our greatest asset, so the Altais Practice Success Team is critical to the success of the organization.  

This position is located in our brand-new Oakland City Center location.


About Your Work
As the Practice Success Program Manager, you will play a pivotal role in driving change across various levels of the healthcare system. You will be responsible for enabling a culture of continuous improvement, supporting the implementation of value-based payment models, working directly with physicians and care teams across the state of California. 

As the Program Manager on the Practice Success Team, you will perform crucial program management, and develop and drive communication strategies in support of our physician partners as they define the future of care delivery, implement new technologies and workflows, and ensure sustainable innovation.

You will focus on

  • Participate in internal and external meetings, workgroups and coalitions related to practice transformation programs and interventions.
  • Effectively coordinate the work of a workgroup engaged in practice transformation activities.
  • Provide steady guidance in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model. 
  • Create, maintain, and present client dashboards in both internal and external meetings.
  • Develop and perform outreach campaigns and manage communication to partner physician practices.
  • Work both internally and externally with clients to track program progress and maintain accurate reporting.
  • Create and maintain of shared team spaces and documentation.
  • Perform ongoing measurement, monitoring and reporting of progress on key metrics.
  • Ensure that the scope of the projects within the program align with business priorities.
  • Manage program-level risks and interdependencies.
  • Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues, while promoting collaboration and coordination. 
  • Develop schedule to ensure timely completion of projects and meeting interim deadlines of projects.  
  • Ensure all phase gates and the appropriate documentation is completed.  Introduce our teams to the latest innovative thinking and ideas from the broader Agile or Project Delivery Community, leveraging PMI, Lean, or Agile methods to achieve optimal effectiveness.  
  • Responsible for making moderate to significant improvements of processes or deliverables to enhance performance of the team.
  • Accurately and independently complete tasks within established times and to effectively prioritize multiple tasks and deadlines.


The Skills, Experience & Education You Bring

  • Requires a bachelor’s degree or equivalent experience and minimum 7 years of prior relevant experience.
  • Minimum 3-5 years of experience with project management and/or program development and evaluation.
  • 1-2 years’ experience in healthcare quality improvement and/or healthcare delivery systems.
  • Experience in external consulting preferred.
  • Experience in Agile Methodology preferred.
  • Excellent analytical and problem-solving skills.
  • Proficiency in driving cross-functional projects. Proficiency in navigating complex programs and driving/collaborating on components to support the larger scope.
  • Advanced knowledge of project management and collaboration tools – such as Jira, Confluence, SharePoint, MS project and SmartSheets.
  • Requires deep knowledge of job area typically obtained through advanced education combined with experience. 
  • Typically, viewed as a specialist within discipline. May have broad knowledge of project management.
  • Ability to interact with all levels including senior management, clients, and partner practices and influence decision-making. 
  • Superb communication skills, proficient oral and written presentation.



You Share our Mission & Values 

  • You are passionate about improving the healthcare experience and want to be part of the Altais mission.
  • You are bold and curious- willing to take risks, try new things and be creative.
  • You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
  • You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
  • You co-create, knowing that we can be better as a team than individuals.  You work well with others, collaborating and valuing diversity of thought and perspective. 
  • You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.


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